We cover the key themes that affect emotional wellbeing which can be the cause of distress, anxiety and depression for both employees and customers. Tackling the difficult life issues that staff teams will often support customers with, and developing their ability to empower customers to make positive and safe choices.
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Increase your team’s understanding of the different types of domestic abuse and the support available for adults and children
73% of women who experience domestic abuse will suffer from depression or anxiety.
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Hoarding behaviours are a safeguarding concern that can result in several tenancy and health and safety risks for the individual themself and adjoining properties.
To reduce impact of hoarding in the long term requires a holistic approach to support customers to address the underlying issues related to their hoarding behaviour.
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Increase your team’s understanding of common mental health conditions and proactive approaches to identify the early warning signs
828,000 UK workers are suffering from work-related stress, depression or anxiety
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Safeguarding children and adults who may be vulnerable and at risk of abuse or neglect is a key legislative requirement for many organisations working with these groups.
Abuse comes in many forms but whether physical, psychological, financial, emotional, verbal, or sexual, it can have long-term effects on mental health.
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Trauma informed approaches are essential to building safe, supportive and productive relationships with people who have experienced traumatic life events and reducing impact on others
Several benefits for staff have been found from studies looking at the impact of a trauma-informed approach, including improvements in wellbeing, confidence, morale and resilience
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Take your staff team on a journey of discovery to promote emotional intelligence and resilience
58% of UK employees said their emotional wellbeing was negatively affected.
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Clear approaches for identifying and reducing conflict situations that may occur in the workplace
694,000 incidents of work related violence were reported in 2018
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Professionals working with children who may be suffering from abuse or neglect can be a lifeline and a voice to help the family gain support.
Child maltreatment, particularly neglect and emotional abuse, has serious adverse effects on early adult mental health.
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A monthly action learning online session to create a platform for staff to share their own experiences in a safe environment, focusing on the learning outcomes for future practice.
A sense of a loss of control and self-esteem is a common outcome of traumatic events. Re-gaining a sense of control and empowerment is vital, enabling people to identify and build their strengths to reinforce a sense of competence.
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