Developing the skills and knowledge of those who support others


Creative tools and strategies for wellbeing

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Our Programmes

Designed and delivered by specialists in the field of mental health, wellbeing and educational psychology. We recognise that happy, harmonious and caring staff create strong, powerful and productive teams who demonstrate emotional resilience within the workplace, promoting long term positive outcomes for teams, individuals and customers.

Domestic Abuse

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Increase your team’s understanding of the different types of domestic abuse and the support available for adults and children

Domestic Abuse

73% of women who experience domestic abuse will suffer from depression or anxiety.

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Safeguarding Children & Adults

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Safeguarding children and adults who may be vulnerable and at risk of abuse or neglect is a key legislative requirement for many organisations working with these groups.

Safeguarding Children & Adults

Abuse comes in many forms but whether physical, psychological, financial, emotional, verbal, or sexual, it can have long-term effects on mental health.

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Conflict Resolution & De-escalation

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Clear approaches for identifying and reducing conflict situations that may occur in the workplace

Conflict Resolution & De-escalation

694,000 incidents of work related violence were reported in 2018

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About our programme

We deliver online and workplace training programmes designed specifically for staff teams working in customer support roles. Engaging employees in interactive training to develop their skills and knowledge in order to better support someone they are worried about, whether that be customers, colleagues or within their own personal life.

Testiomonials
What our clients say

"Even after what feels like a lifetime of working in the charity sector I'm still surprised how much new content and tips I can pick up from well delivered training like yours. I especially enjoyed the elements of managing expectations and will be putting some of those strategies into place ASAP! ."

Matt McMullen
Shiloh Rotherham