Safeguarding children & adults

Safeguarding children and adults who may be vulnerable and at risk of abuse or neglect is a key legislative requirement for many organisations working with these groups. This programme of learning will identify the key issues for your staff team and provide guidance to ensure your team understand their own responsibilities for safeguarding vulnerable groups.

Staff will be knowledgeable about the common signs and symptoms associated with the different categories of abuse and will be able to identify the most common indicators that require reporting. Your organisation’s policy and procedures regarding safeguarding and the reporting processes will be highlighted with guidance for each step of the process.

Course outline

The video presentation increase your teams understanding of their responsibilities in safeguarding vulnerable customers who they encounter within their working role. It will identify the types and signs of abuse and explore the most relevant legislation and good practice for safeguarding. Clear guidance about how to respond appropriately to a suspicion, incident or disclosure of abuse will be provided to support staff to report concerns. The importance of maintaining boundaries when working with vulnerable groups will be presented to promote safe working practices that keep both the customer and staff safe.

The interactive session apply the learning from the video to your team’s context and create practical opportunities to actively practise the key skills necessary to recognise, respond, report and record concerns. Case studies and scenarios relevant to your team’s situations will enable your staff to develop the skills and confidence to identify and respond to concerns appropriately using internal procedures for reporting.

The interactive learning resources support you staff to deepen their knowledge about the safeguarding processes in place to support customers and build confidence in spotting the signs of abuse that they may need to report internally. The organisations policy and procedures for safeguarding will be referenced for staff to access as part of their self directed learning and a quiz will evidence the learning and generate certification.

Key skills and learning outcomes

Be able to identify the types and signs of abuse or neglect for children and adults
Be aware of relevant legislation and how that applies to your organisation
Know how to respond appropriately to a suspicion, incident or disclosure of abuse
Be confident in reporting concerns internally and getting help in emergency situations
Recognise the importance of maintaining boundaries and safe working practices when working with vulnerable groups to keep themselves and customers safe
Understand your personal role and responsibilities in relation to safeguarding children and adults who may be vulnerable to abuse or neglect

Aimed at:

Any staff who have face to face contact with vulnerable customers and may need to report a safeguarding concern.

Session duration:

6 hours

What our attendees learnt:

"I liked the auditing template and annual review suggestion, this will be helpful resourse and improve our current policy and allow more accountability and understanding of our service users needs."

"I gained a much better understanding of questions to ask when you feel there is a concern"

"The case studies were really useful in terms of putting the theory around safeguarding into practice!"

"It was fantastic! The importance of the language we use when reporting a safeguarding incident and going over measuring capacity"

"Reinforcing our role and that of DSO. Thanks for adding content on decision-making and the capacity assessment, really useful."

"That every situation is different and must be evaluated on a case by case basis based on the facts and not assumptions"

"To always keep a weary eye for possible safeguarding issues and to report them as and when they happen"

"Donna facilitated the conversation very well, allowing everyone to contribute and participate. I would highly recommend this course."

" The changes in reporting since I was first informed on this. The course and trainer was very good, I liked her delivery and detail about the topics discussed"

Interested in this course for your employees?

For further information or to make a booking enquiry, simply email us at:

[email protected]