The video presentation will increase your teams understanding of the prevalence and issues relating to domestic abuse and provide them with clear information about how to support a victim to access help. The different categories of domestic abuse will be highlighted to dispel some of the myths surrounding this very complex type of abuse and the common elements present during domestic abuse relationships. The components of power and control will be presented to understand the cycle of abuse that can make it difficult for the victim to recognise and leave an abusive relationship.

The interactive session will apply the learning from the video to your team’s context and create practical opportunities to implement the key skills necessary to respond to disclosures or suspicions of domestic abuse appropriately. Case studies and scenarios relevant to your team’s situations will enable your staff to develop the skills and confidence to signpost to local and national services where the risks are low and know how to get help for victims where there are immediate concerns about safety. Clear guidance will be provided alongside interactive exercises to build staff’s confidence in responding to disclosures sensitively and approaching conversations about the services that can help.

The interactive learning resources will support you staff to deepen their knowledge about the different processes in place to support customers who experience domestic abuse.  The organisations domestic abuse policy and procedures will be referenced for staff to access as part of their self directed learning and a quiz will evidence the learning and generate certification.